Heritage and Spatial have expertise in technical writing and documentation, business process design and modelling, process improvement, business analysis, project plans, operations manuals, build guides and the development and accreditation of quality management systems, and integrated management systems. We use business
process model notation BPMN to model and map business processes. We have experience in cyber security processes, ITIL processes, support processes associated with telecommunications and IT, and management system processes including quality, environment, safety, risk and governance. We provide project management services. Our services can be provided on hourly or daily rates or by fee proposal.